Privacy Policy
Effective Date: July 2021

1. Introduction
   
   Welcome to Dermology. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act, 2013 (POPIA).
2. What Personal Information We CollectWe may collect the following types of personal information:

• Full name, contact details (email, phone number, address)
• Date of birth and ID/passport number (where necessary)
• Medical history and relevant health information for treatments
• Payment and billing details
• Any other information you voluntarily provide

3. How We Collect Your InformationWe collect personal information through:

• Online forms (such as booking appointments or contacting us via our website)
• In-person consultations at our clinic
• Social media interactions and online inquiries
• Payment transactions

4. Why We Collect Personal InformationWe collect your information to:

• Provide aesthetic and laser treatment services
• Confirm and manage appointments
• Maintain accurate medical records
• Process payments and issue invoices
• Comply with legal and regulatory requirements
• Improve our services and customer experience

5. Sharing Your Personal InformationWe will not sell, rent, or trade your personal information. However, we may share it with:

• Our employees and authorized service providers who assist in delivering services
• Regulatory authorities if required by law
• Third-party platforms for secure payment processing

6. Data Security and ProtectionWe take all reasonable steps to safeguard your personal data, including:

• Secure storage of physical and electronic records
• Restricted access to authorized personnel only
• Compliance with data protection best practices to prevent unauthorized access, loss, or misuse

7. Your Rights Under POPIAYou have the right to:

• Access, update, or correct your personal information
• Request the deletion of your personal data where legally permissible
• Withdraw consent for certain data processing activities
• Lodge a complaint with the Information Regulator if you believe your data is misused

8. Cookies and Website TrackingOur website may use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies as outlined in our Cookie Policy.
9. Contact InformationIf you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Dermology
150 Rivonia Road, Sandton, 2057
reception@dermology.co.za
+27 76 424 8809

10. Updates to This PolicyWe may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. Any updates will be posted on our website, and we encourage you to review it periodically.

By using our services, you acknowledge and agree to the terms of this Privacy Policy.